Managed Print Services
Managed print combining innovation, reliability and expert support to help organisations optimise print environments, reduce operational cost and strengthen security across distributed estates.
Why it matters
Unmanaged print hides cost, risk and duplication.
Most organisations have a substantial but largely invisible print footprint. Departments have procured devices independently over many years. The finance team owns some equipment, facilities owns others, IT maintains still more. No one has visibility into total estate spend, actual utilisation or redundancy. Devices sit unused in corners. Paper consumption remains high. Support requests, paper jams, driver issues, connectivity problems, consume IT time that could be spent on strategy. Licensing is duplicated. Security controls are inconsistent. When organisations try to understand print costs, they discover they are paying far more than expected and receiving far less visibility than required. Budgets are fixed and timelines tight. A complete equipment replacement is impossible. Yet the status quo is unsustainable.
Print security is often overlooked but creates significant risk
Printed documents contain sensitive data, financial information, patient records, personnel files, proprietary documents. Yet many organisations apply security controls to email and file storage without extending those same controls to print output. Documents sit in output trays. Users print to the wrong device and retrieve them later. Multifunction devices store temporary files that can be accessed after the device is decommissioned. Access controls are missing. Secure release workflows do not exist. Audit trails are incomplete. The result is unprotected sensitive information, compliance risk and potential breach. Managed print solutions address this by implementing access control, secure release printing, centralised monitoring, and audit capabilities designed specifically for print.
SCC designs and operates integrated managed print solutions
SCC approaches managed print as an integrated service combining discovery, design, deployment and ongoing management. We start by assessing your current print environment, devices, usage, costs, security controls. We identify optimisation opportunities: device consolidation, algorithm adjustments, secure release implementation, workflow automation. We design a target state that balances cost, security, user experience and operational support. We deploy new devices and retire redundant equipment with minimal disruption. We then operate your print environment proactively, monitoring usage, optimising configurations, managing consumables, enforcing policies and supporting users. Our approach delivers lower costs, improved security, measurable sustainability improvements and simplified operations, allowing your IT teams to focus on strategy rather than print support.
Services we offer
Modern managed print combines hardware optimisation, secure release workflows, centralised management and proactive support. SCC helps you assess your current state, design a target environment, deploy it reliably and support it through continuous optimisation and vendor partnership management.
Not sure which managed print services will deliver the most value for your print environment?
Still not clear? Speak to a Specialist to explore which managed print services will create the most value for your print strategy.
Trusted partners
We design and deploy managed print solutions using world-leading hardware and software platforms including Canon, HP, Ricoh, NT-Ware uniFLOW, PaperCut, Vasion and Cirros. This multi-vendor approach ensures we select the right technology and hardware for your organisation’s scale, complexity and security requirements.
Ready to optimise your print environment?
Unmanaged print environments cost more, create security risk and consume operational resources. Managed print services deliver cost reduction, improved security and simplified operations. SCC helps you assess your current state, design an optimised print environment, and operate it proactively. Implementation typically completes within 4 to 8 weeks, enabling rapid cost realisation. Let us help you refocus your print environment from a cost drain into a controlled, secure, optimised operational asset.
FAQs
What is managed print services (MPS)?
Managed print services (MPS) is an outsourced model in which a partner designs, deploys and operates your print environment, including hardware, supplies, support and optimisation. Rather than owning devices and managing print internally, you pay for output, the service of printing. MPS reduces costs, improves security and simplifies operations.
What is cost-per-page (CPP) pricing and how does it work?
Cost-per-page (CPP) pricing is a consumption-based model where organisations pay a fixed price per printed page. This shifts cost from capital investment (device purchase) to operational expense (usage). CPP creates cost predictability and aligns vendor incentives with cost reduction, vendors are incentivised to optimise your environment to reduce your page count and their delivery cost.
How quickly can MPS be implemented across multiple locations?
Typical managed print implementation takes 4 to 8 weeks depending on estate size and complexity. Implementation follows a phased approach, initial assessment and quick wins, followed by deployment across locations. This phased approach minimises disruption whilst maintaining printing service availability throughout transition.
What is secure release printing and why does it matter?
Secure release printing (pull printing) requires users to authenticate at the device before documents are printed. This prevents documents sitting unattended in output trays where unauthorised users might retrieve them. Secure release is essential for organisations handling sensitive data and is required by many compliance frameworks.
How does managed print reduce environmental impact?
Managed print reduces environmental impact through device optimisation (eliminating redundant equipment), paper reduction (monitoring and limiting colour printing), energy-efficient equipment selection, supply chain optimisation and recyclable waste management. These factors typically reduce environmental impact by 20–30 per cent whilst also reducing cost.
Can MPS integrate with wider workplace services?
Yes. Managed print can integrate with digital workplace services—workflow automation, document management, cloud-first strategies, to create complete productivity improvements across the estate. Print integration with workflow systems can reduce manual handling and support process automation.
How is managed print performance measured?
MPS performance is measured through cost metrics (cost-per-page, total cost of ownership), operational metrics (device uptime, support response time), usage metrics (pages printed, consumable consumption) and security metrics (secure release adoption, audit compliance). Continuous measurement enables optimisation.